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The Psychology of Communication and Influence

Perth - Book Now       

31-Jan-2014

18 Apr-2014  

Purpose:

The purpose of the Psychology of the Communication and Influence Workshop is to provide personnel with an understanding of a variety of communication techniques, and equip them with the key skills to facilitate effective relationships at work.

 

Target Audience:

This course is ideal for all employees.

Key Objectives

By the end of this workshop, personnel should have a greater understanding of:

  • Effective communication skills;
  • Effective listening techniques;
  • Assertive communication skills;
  • Conflict resolution strategies; and
  • Effective feedback delivery.

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