Article prepared: 30 September 2014
Human error is an inevitable aspect of being human. Therefore, a proactive approach to error management is through the development of error tolerant systems. As quoted by James Reason, "It is now widely held among human reliability specialists that the most productive strategy for dealing with active errors is to focus upon controlling their consequences rather than upon striving for their elimination” (Reason, p. 246). Download our presentation on 'Managing Error in High Risk Industries through Human Performance Improvement' to find out more.